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1.We only accept Alipay,West Union, TT.All major credit cards are accepted through secure payment processor ESCROW
2.Please pay within 3 days of order
If you can’t checkout immediately after auction close,please wait for a few minutes and retry
3.Payments must be completed within 3 days
Standard Service is HongKong registered parcel Airmail
Expedited Service is China post EMS.
We ship Monday
Saturday excluding holidays,Please send us an email BEFORE your payment if you wish to change shipping address.
Standard Service takes about 18-25 business days. Please note that this service is trackable.
It’s trackable by your country post office website Or (China EMS website).
Note:If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
The shipping time during Holiday Season (Christmas, Chinese New Year etc) could be longer than usual time. Please add another 5-10 days as a delay.
In case you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one.
In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
We will bear all the shipping cost if the product(s) is (are) not as advertised.
We do not allow refunds or exchanges because of change of mind. Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!